Lehel and Timea run a warm and professional business. They take the time to give you all the information and advice you may need for your flooring needs. We visited the store 2-3 times before we settled on our choice and never felt like we were asking too much. Lehel might joke about anything you are talking about but he doesn't joke about his service. We encountered a few bugs during installation (renovating older homes is never easy) but they were all dealt with professionaly and until we were satisfied. Pricing was competitive for the level of quality and service....never once did I find myself ''trying to reach him''....Timea or Lehel always answer quickly.